FIEDLER’S LEAST PREFERRED COWORKER
SCALE (LPC)
PLEASANT
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
UNPLEASANT
|
FRIENDLY
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
UN-FRIENDLY
|
REJECTING
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
ACCEPTING
|
TENSE
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
RELAXED
|
DISTANT
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
CLOSE
|
COLD
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
WARM
|
SUPPORTIVE
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
HOSTILE
|
BORING
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
INTERESTING
|
QUARRELSOME
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
HARMONIOUS
|
GLOOMY
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
CHEERFUL
|
OPEN
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
GUARDED
|
BACKBITING
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
LOYAL
|
UNTRUSTWORTHY
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
TRUSTWORTHY
|
CONSIDERATE
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
INCONSIDERATE
|
NASTY
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
NICE
|
AGREEABLE
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
DISAGREEABLE
|
INSINCERE
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
SINCERE
|
KIND
|
4
|
3
|
2
|
1
|
-1
|
-2
|
-3
|
-4
|
UNKIND
|
Leadership instrument is used to measure a leader's leadership style. In
order to do this, the person being measured is asked to describe a co-worker he
least likes to work with (LPC) on 18 sets of adjectives questionnaire.
After the
questionnaires have been analysed, the results can be grouped into three:
1) Low LPCs
2) Middle LPCs
3) and High LPCs
Low LPCs are task motivated leaders whose primary need are to get the job
done while they Middle LPCs are socio-independent leaders who are less
concerned with the task and how people perceive them (interpersonal
relationship). High LPCs are motivated by relationships in organisations. They
are concerned about tasks only after they ensure that relationships between
people in the organisation are good.
According to the
findings of the contingency approach researchers, different leadership style
would be effective in different organizational contexts or situations, i.e.
leaders who are task motivated (low LPC score) will be effective in both very
favourable and very unfavourable situations, that is, in situations that are
going along very smoothly or ones that are out of control. While leaders who
are relationship motivated (high LPC score) are effective in moderately
favourable situations, that is, in situations in which there is some degree of
certainty but things are neither completely under their control nor out of
their control.
According to Fieldler contingency theory in this context, task oriented
leader are more effective to overcome the problems. The management must hire
the night managers those are task oriented and give position power to execute
the task effectively by rewarding or punishing the established staff. The
operation manual has been given to the managers, so that the task oriented
managers can effectively communicate the requirement to maintain the standards
of service and product quality.
Situational variables
Another approach is to make the
situational variables to match the leaders.
The management must work on the
manager-members relations. the following are the way to improve this relations:
1. Treat the employee as a human
rather than cogs
2. Give concessions with regards to
wages, health benefits
3. Provide them proper training to
execute the operation tasks
4. Keep continue the formal benefits
of the employee however that should be monitored
5. Retained the staff by providing
some benefits or healthy atmosphere in work place.
6. The management must develop the
trendy infrastructure to motivate the employee to work in the restaurant.
The management has hired the Night Managers that have same or younger age
than some employees. It would be difficult for these managers to deal with
established employee without position power. There was increase pressure on
them not to report any informal practices. The strong position power can help
Night managers to control these situation by punishments. Task structure of
reducing wasted food must be clearly spell out and provide guidance how to
achieve it. The management must provide formal training to the Night managers
so that they can effectively execute the task.
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